Privacy Policy – Bua Ban Thaimassage

Privacy

Bua Ban Thai Massage & Wellness Spa

Banchuen Richardt

Marktstraße 18

27404 Heeslingen

Germany

Privacy Policy

Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor necessary for the conclusion of a contract. You are not obliged to provide the data. Non-provision has no consequences. This applies only insofar as no other information is provided in the following processing operations.

"Personal data" means any information relating to an identified or identifiable natural person.

Server Log Files

You can visit our websites without providing any personal information.

With each access to our website, usage data is transmitted to us or our web host / IT service provider by your internet browser and stored in log data (so-called server log files). This stored data includes, for example, the name of the accessed page, date and time of access, the IP address, the amount of data transferred, and the requesting provider.

The processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in ensuring the trouble-free operation of our website and improving our services.

Your data may be transferred to third countries outside the European Union for which an adequacy decision of the EU Commission exists.

Contact

Controller

Contact us if you wish. The controller for data processing is: Bua Ban Thai Massage & Wellness Spa, Banchuen Richardt, Marktstraße 18, 27404 Heeslingen, Germany, +49-152-34 83 86 36, info@thaimassage-heeslingen.de

Customer Initiated Contact via Email

If you proactively contact us by email for business purposes, we collect your personal data (name, email address, message text) only to the extent provided by you. The data processing serves to process and answer your contact request.

If the contact serves the implementation of pre-contractual measures (e.g., consultation in case of purchase interest, offer creation) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR.

If the contact is made for other reasons, this data processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in processing and answering your request. In this case, you have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you based on Art. 6 para. 1 lit. f GDPR.

We only use your email address to process your inquiry. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.

Collection and processing when using the contact form

When using the contact form, we only collect your personal data (name, email address, message text) to the extent provided by you. The data processing serves the purpose of contacting you.

If the contact serves to carry out pre-contractual measures (e.g., advice on purchase interest, offer creation) or concerns a contract already concluded between you and us, this data processing is based on Art. 6 Para. 1 lit. b GDPR.

If the contact is made for other reasons, this data processing is based on Art. 6 Para. 1 lit. f GDPR due to our overriding legitimate interest in processing and answering your inquiry. In this case, you have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data concerning you based on Art. 6 Para. 1 lit. f GDPR.

We only use your email address to process your inquiry. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.

Customer account Orders

Customer account

When opening a customer account, we collect your personal data to the extent specified therein. The data processing serves the purpose of improving your shopping experience and simplifying order processing. The processing is based on Art. 6 Para. 1 lit. a GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out based on the consent until revocation. Your customer account will then be deleted.

Collection, processing, and transfer of personal data for orders

When placing an order, we collect and process your personal data only to the extent necessary for the fulfillment and processing of your order and for handling your inquiries. The provision of data is necessary for the conclusion of the contract. Failure to provide data means that no contract can be concluded. The processing is based on Art. 6 Para. 1 lit. b GDPR and is necessary for the fulfillment of a contract with you.

Your data may be passed on, for example, to the shipping companies and dropshipping providers, payment service providers, service providers for order processing, and IT service providers chosen by you. In all cases, we strictly observe the legal requirements. The scope of data transmission is limited to a minimum.

Your data may be transferred to third countries outside the European Union for which an adequacy decision by the EU Commission exists.

Reviews Advertising

Data Collection when Submitting a Comment or Review

When commenting on/reviewing an article or post, we only collect your personal data (name, email address, comment text) to the extent provided by you. The processing serves the purpose of enabling comments/reviews and displaying comments/reviews.

By submitting the comment/review, you consent to the processing of the transmitted data. Processing is carried out on the basis of Art. 6 para. 1 lit. a GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out based on the consent until revocation. Your personal data will then be deleted.

When your comment/review is published, only the name you provided will be published.

Furthermore, when submitting the comment/review, your IP address is stored for the purpose of preventing misuse of the comment or review function and ensuring the security of our information technology systems. By submitting the comment/review, you consent to the processing of the transmitted data. Processing is carried out on the basis of Art. 6 para. 1 lit. a GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out based on the consent until revocation. Your IP address will then be deleted.

Review Reminder

After your order, we would like to ask you to review your purchase with us.

For this purpose, we use your personal data (name, email address, order information) independently of contract processing, to send you a review reminder by email after a completed order, provided you have expressly consented to this.

Processing is carried out on the basis of Art. 6 para. 1 lit. a GDPR with your consent. You can revoke your consent at any time by using the corresponding link in the email or by notifying us, without affecting the legality of the processing carried out based on the consent until revocation.

Use of the Email Address for Sending Newsletters

We use your email address, independently of contract processing, exclusively for our own advertising purposes for sending newsletters, provided you have expressly consented to this. Processing is carried out on the basis of Art. 6 para. 1 lit. a GDPR with your consent. You can revoke your consent at any time, without affecting the legality of the processing carried out based on the consent until revocation. You can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the distribution list.

Use of the Email Address for Sending Direct Advertising

We use your email address, which we received in connection with the sale of goods or services, for the electronic transmission of advertising for our own goods or services that are similar to those you have already purchased from us, provided you have not objected to this use. The provision of the email address is necessary for the conclusion of the contract. Failure to provide it means that no contract can be concluded. Processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in direct marketing. You can object to this use of your email address at any time by notifying us. You can find the contact details for exercising your right to object in the imprint. You can also use the designated link in the advertising email. No costs other than the transmission costs at the basic rates will be incurred for this.

Payment Service Providers

Use of PayPal Express

On our website, we use the payment service PayPal Express from PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). Data processing serves the purpose of being able to offer you payment via the PayPal Express payment service.

To integrate this payment service, it is necessary for PayPal to collect, store, and analyze data (e.g., IP address, device type, operating system, browser type, location of your device) when the website is accessed. Cookies may also be used for this purpose. The cookies enable the recognition of your browser.

The use of cookies or similar technologies takes place with your consent on the basis of § 25 para. 1 sentence 1 TTDSG in conjunction with Art. 6 para. 1 lit. a GDPR. The processing of your personal data takes place with your consent on the basis of Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until revocation.

By selecting and using PayPal Express, the data required for payment processing is transmitted to PayPal in order to fulfill the contract with you using the chosen payment method. This processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR.

Further information on data processing when using the PayPal Express payment service can be found in the associated privacy policy at https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE#Updated_PS

Use of PayPal Checkout

We use the PayPal Check-Out payment service from PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal") on our website. The data processing serves the purpose of offering you payment via the payment service. By selecting and using payment via PayPal, credit card via PayPal, direct debit via PayPal, or "Pay Later" via PayPal, the data required for payment processing is transmitted to PayPal in order to fulfill the contract with you using the chosen payment method. This processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR.

Cookies may be stored, which enable the recognition of your browser. The data processing that takes place as a result is based on Art. 6 para. 1 lit. f GDPR, stemming from our overriding legitimate interest in offering a customer-oriented selection of various payment methods. You have the right to object to this processing of your personal data at any time for reasons arising from your particular situation.

Credit card via PayPal, direct debit via PayPal & "Pay Later" via PayPal

For individual payment methods such as credit card via PayPal, direct debit via PayPal, or "Pay Later" via PayPal, PayPal reserves the right to obtain a credit report, if necessary, based on mathematical-statistical procedures using credit agencies. For this purpose, PayPal transmits the personal data required for a credit check to a credit agency and uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, execution, or termination of the contractual relationship. The credit report may include probability values (score values) calculated based on scientifically recognized mathematical-statistical procedures, which include address data, among other things, in their calculation. Your legitimate interests are taken into account in accordance with legal provisions. The data processing serves the purpose of credit assessment for initiating a contract. The processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR, stemming from our overriding legitimate interest in protection against payment default when PayPal makes an advance payment.

You have the right to object to this processing of your personal data based on Art. 6 para. 1 lit. f GDPR at any time for reasons arising from your particular situation, by notifying PayPal. The provision of data is necessary for concluding the contract with your desired payment method. Non-provision will result in the contract not being able to be concluded with the payment method you have chosen.

Third-party providers

When paying via a third-party payment method, the data required for payment processing is transmitted to PayPal. This processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR. To carry out this payment method, the data may then be passed on by PayPal to the respective provider. This processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR. Local third-party providers may include, for example:

Sofort (SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany)
giropay (Paydirekt GmbH, Stephanstr. 14-16, 60313 Frankfurt am Main)

Purchase on account via PayPal

When paying via the 'purchase on account' payment method, the data required for payment processing is first transmitted to PayPal. To carry out this payment method, the data is then transmitted by PayPal to Ratepay GmbH (Franklinstraße 28-29, 10587 Berlin; "Ratepay") in order to fulfill the contract with you using the chosen payment method. This processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR. Ratepay may carry out a credit check based on mathematical-statistical procedures (probability or score values) using credit agencies, following the process already described above. The data processing serves the purpose of credit assessment for initiating a contract. The processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in protecting against payment default when Ratepay makes an advance payment. Further information on data protection and which credit agencies Ratepay uses can be found at https://www.ratepay.com/legal-payment-dataprivacy/ and https://www.ratepay.com/legal-payment-creditagencies/.

Further information on data processing when using PayPal can be found in the corresponding privacy policy at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

Cookies

Our website uses cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on a user's computer system. If a user calls up a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string of characters that enables unique identification of the browser when the website is accessed again.

Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting appropriate technical settings in your internet browser, you can be notified before cookies are set and decide individually whether to accept them, as well as prevent the storage of cookies and the transmission of the data they contain. Already stored cookies can be deleted at any time. However, we would like to point out that in this case, you may not be able to use all functions of this website to their full extent.

Under the following links, you can find out how to manage (including deactivating) cookies in the most common browsers:

Chrome: https://support.google.com/accounts/answer/61416?hl=de

Microsoft Edge: https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-lB6schen-63947406-40ac-c3b8-57b9-2a946a29ae09

Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen

Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Technically necessary cookies

Unless otherwise stated below in the privacy policy, we only use these technically necessary cookies for the purpose of making our offer more user-friendly, effective, and secure. Furthermore, cookies enable our systems to recognize your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized again after a page change.

The use of cookies or comparable technologies is based on Section 25 (2) TDDDG. The processing of your personal data is based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offer.

You have the right to object at any time to the processing of your personal data for reasons arising from your particular situation.

Analysis

Use of Google Analytics 4

We use the web analytics service Google Analytics from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “Google”) on our website.

Data processing serves the purpose of analyzing this website and its visitors, as well as for marketing and advertising purposes. For this purpose, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activities, and to provide other services related to website and internet usage to the website operator.

The following information may be collected, among others: IP address, date and time of page view, click path, information about the browser and device you are using, pages visited, referrer URL (website from which you accessed our website), location data, purchase activities. Your data may be linked by Google with other data, such as your search history, your personal accounts, your usage data from other devices, and all other data that Google has about you.

The IP address is truncated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.

Google uses technologies such as cookies, browser web storage, and tracking pixels, which enable an analysis of your use of the website. The use of cookies or similar technologies takes place with your consent on the basis of § 25 para. 1 sentence 1 TDDDG in conjunction with Art. 6 para. 1 lit. a GDPR.

The processing of your personal data takes place with your consent on the basis of Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until revocation.

The information generated thereby about your use of this website is usually transferred to a Google server in the USA and stored there. An adequacy decision of the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF), exists for the USA. Google has certified itself under the TADPF and is thus committed to complying with European data protection principles. Both Google and US government authorities have access to your data.

Further information on terms of use and data protection can be found at https://policies.google.com/technologies/partner-sites and at https://policies.google.com/privacy?hl=de&gl=de.

Plug-ins and Miscellaneous

Use of Google reCAPTCHA

We use the reCAPTCHA service from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website. The query serves the purpose of distinguishing input by a human or by automated, machine processing. For this purpose, your input is transmitted to Google and further used there. In addition, the IP address and, if applicable, other data required by Google for the reCAPTCHA service are transmitted to Google. This data is processed by Google within the European Union and may also be transmitted to servers of Google LLC in the USA. An adequacy decision of the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF), exists for the USA. Google has certified itself under the TADPF and is thus committed to complying with European data protection principles.

The use of cookies or similar technologies takes place with your consent on the basis of § 25 para. 1 sentence 1 TDDDG in conjunction with Art. 6 para. 1 lit. a GDPR. The processing of your personal data takes place with your consent on the basis of Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until revocation.

Further information on Google reCAPTCHA and the associated privacy policy can be found at: https://www.google.com/recaptcha/intro/android.html and https://www.google.com/privacy.

Use of Google invisible reCAPTCHA

We use the invisible reCAPTCHA service from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website.

This serves the purpose of distinguishing between input by a human or by automated, machine processing. In the background, Google collects and analyzes usage data, which is used by Invisible reCAPTCHA to distinguish regular users from bots. For this purpose, your input is transmitted to Google and further used there. Additionally, your IP address and, if applicable, other data required by Google for the Invisible reCAPTCHA service are transmitted to Google.

These data are processed by Google within the European Union and may also be transmitted to servers of Google LLC in the USA. An adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF), exists for the USA. Google has certified itself under the TADPF and has thus committed to complying with European data protection principles.

The use of cookies or similar technologies takes place with your consent on the basis of § 25 Abs. 1 S. 1 TDDDG in conjunction with Art. 6 Abs. 1 lit. a GDPR. The processing of your personal data takes place with your consent on the basis of Art. 6 Abs. 1 lit. a GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until revocation.

Further information on Google reCAPTCHA and the associated privacy policy can be found at: https://www.google.com/recaptcha/intro/android.html and https://www.google.com/privacy

Use of Google Maps

We use the function for embedding Google Maps from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland, "Google") on our website.

The function enables the visual display of geographical information and interactive maps. When pages with embedded Google Maps are accessed, Google also collects, processes, and uses data from website visitors.

Your data may also be transmitted to the USA. An adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF), exists for the USA. Google has certified itself under the TADPF and has thus committed to complying with European data protection principles.

For more information on Google's collection and use of data, please refer to Google's privacy policy at https://www.google.com/privacypolicy.html. There, in the privacy center, you also have the option to change your settings so that you can manage and protect your data processed by Google.

Use of Google Fonts

We use Google Fonts from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “Google”) on our website.

Data processing serves the purpose of uniform display of fonts on our website. To load the fonts, a connection to Google's servers is established when the page is accessed. Cookies may be used here. Among other things, your IP address and information about the browser you are using are processed and transmitted to Google. This data is not linked to your Google account.

Your data may be transferred to the USA. An adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF), exists for the USA. Google has certified itself under the TADPF and has thus committed to complying with European data protection principles.

The use of cookies or similar technologies takes place with your consent on the basis of Section 25 (1) Sentence 1 TDDDG in conjunction with Art. 6 (1) lit. a GDPR. The processing of your personal data takes place with your consent on the basis of Art. 6 (1) lit. a GDPR. You can withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

Further information on data processing and data protection can be found at https://www.google.de/intl/de/policies/ and at https://developers.google.com/fonts/faq.

Data Subject Rights and Storage Period

Duration of Storage

After complete contract processing, the data will initially be stored for the duration of the warranty period, then taking into account legal, in particular tax and commercial law, retention periods, and then deleted after the expiry of the period, unless you have consented to further processing and use.

Rights of the Data Subject

If the legal requirements are met, you have the following rights under Art. 15 to 20 GDPR: Right to information, to rectification, to erasure, to restriction of processing, to data portability.

Furthermore, according to Art. 21 (1) GDPR, you have a right to object to processing based on Art. 6 (1) f GDPR, as well as to processing for the purpose of direct marketing.

Right to lodge a complaint with the supervisory authority

According to Art. 77 GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data is not lawful.

You can file a complaint, among others, with the supervisory authority responsible for us, which you can reach using the following contact details:

State Commissioner for Data Protection Lower Saxony

P.O. Box 221, 30002 Hannover

Prinzenstraße 5, 30159 Hannover

Tel.: +49-511-120-4500

Email: poststelle@lfd.niedersachsen.de

Right to Object

If the personal data processing operations listed here are based on our legitimate interest according to Art. 6 para. 1 lit. f GDPR, you have the right to object to these processing operations at any time with effect for the future, on grounds relating to your particular situation.

After an objection has been made, the processing of the data concerned will be terminated, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves the establishment, exercise or defence of legal claims.

If personal data is processed for direct marketing purposes, you can object to this processing at any time by notifying us. After an objection has been made, we will cease processing the data concerned for direct marketing purposes.

last updated: 20.5.2026

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